Customer Services Assistant

Reed

Posted 20 hours ago, valid for 23 days

Reigate, Surrey RH2 9JZ, England

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

Immediate start is available for 2 Customer Service Assistants due to rapid expansion.
The position offers hybrid working options with rotational shifts from 9:00 AM to 9:00 PM, Monday to Sunday.
Candidates should possess strong written and verbal communication skills, and experience in customer service is a plus.
The role involves managing customer inquiries, processing prize claims, and maintaining accurate records in the CRM system.
Salary details were not specified, but applicants are encouraged to apply online or contact Amanda Nash for further information.

Immediate Start Available. Hybrid Working Options. Due to rapid expansion our Client is looking to recruit 2 Customer Service Assistants.

Working Hours: Rotational shifts covering 9:00 AM - 9:00 PM (Monday to Sunday)

Responsibilities:

- Respond to customer emails and inquiries promptly and professionally.

- Manage customer issues, ensuring high levels of satisfaction.

- Assist with processing prize claims and arranging deliveries.

- Escalate complex issues to the Customer Service Manager as needed.

- Maintain accurate records of customer interactions in the CRM system.

Skills and Qualifications:

- Strong written and verbal communication skills.

- Ability to handle multiple tasks efficiently.

- Experience in customer service is a plus.

Please apply online or call Amanda Nash for further details on .

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