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We are currently looking for an internal Sales Co-ordinator for our Renfrewshire based client, a large supply chain specialist within the energy sector.
You will be responsible for supporting all aspects of sales activity including providing high levels of service to customers, assisting with quoting activity, and developing sales proposals closely with the sales team. You would also be responsible for order related communications and ensuring the smooth delivery of goods to customers by liaising with carriers to anticipate and solve problems.
This is a key role within the team, ensuring the smooth running of the business by linking Sales and Operations, and ensuring timely communications between customers, suppliers, and internal colleagues.
Key Responsibilities
Supporting the sales team with new sales enquiries and quotations
Managing customer enquiries and correspondence
Processing, acknowledging, and confirming customer Purchase Orders
Updating daily reports and presenting results to the team in the bi-weekly production meeting and others as required
Working with the warehouse and the procurement team to manage customer expectations
Providing general office and sales order admin support to the wider team
Ensuring adherence to the quality management system and all task related processes
Drive to encourage continuous improvement
Key Requirements
Ability to work effectively as a part of a small team in a fast-paced environment
Excellent communication skills with the ability to build relationships with a diverse range of customers, suppliers and internal colleagues
Excellent attention to detail
Experience in a customer facing role
Can do attitude with the ability to juggle multiple and often conflicting priorities
Strong IT skills, particularly MS Excel, and CRM/ERP Systems
Joining the team as a Sales Co-Ordinator offers the opportunity for career growth, competitive compensation, and a supportive work environment. If you are passionate about sales and customer service, we would love to hear from you!
