PA & Lettings Compliance - London

• Must have proven PA experience in a property environment
• Lettings experience a plus but not essential
• ASAP Start

Job Opportunity: PA and Project Coordinator (Maternity Cover) We’re seeking an organized and proactive PA and Project Coordinator to join our Lettings Compliance and Customer Services Team on a maternity cover basis. This is a key role supporting Directors, managing projects, and providing essential team coordination across two dynamic teams.Contract: Full Time | 12 Month Fixed Term ContractSalary: Up to £35,000Location: South West LondonWorking Hours: Mon - Fri, 9am - 6pm

• Personal Assistant Duties:
  • Provide dedicated PA support to three Directors, including inbox and diary management, meeting preparation, and minute-taking.
  • Develop presentations, coordinate industry group meetings (TLIC and LARG), and handle communication with stakeholders.
• Project Coordination:
  • Lead and organise compliance/customer service projects across the Lettings division.
  • Work closely with team members to ensure smooth operations and timely project delivery.
• Team Support:
  • Manage team schedules, assist with newsletters, maintain templates, and provide general administrative support.
  • Produce quarterly compliance reports, organize training sessions, and review business plans.

1. Lettings Customer Service Team
   • Responsible for managing complaints and feedback across the Lettings Division, led by three Directors.
2. Lettings Compliance Team
   • A group of nine specialists ensuring adherence to complex legislation and industry standards in the private rental sector.

• Has relevant experience: Previous PA or administrative experience is essential; knowledge of the lettings industry is a bonus.
• Is tech-savvy: Comfortable using MS Office, Teams, Zoom, Smartsheets, and similar tools.
• Is highly organized: Skilled at multitasking, prioritizing workloads, and meeting deadlines.
• Is proactive and solutions-focused: Always looking for ways to streamline and improve processes.
• Communicates effectively: Strong written and verbal communication skills, with excellent attention to detail.
• Works well in a team: A collaborative attitude and willingness to support colleagues where needed.

• ARLA (desirable but not essential).