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- Must have proven PA experience in a property environment
- Lettings experience a plus but not essential
- December 2024 start
- Personal Assistant Duties:
- Provide dedicated PA support to three Directors, including inbox and diary management, meeting preparation, and minute-taking.
- Develop presentations, coordinate industry group meetings (TLIC and LARG), and handle communication with stakeholders.
- Project Coordination:
- Lead and organize compliance/customer service projects across the Lettings division.
- Work closely with team members to ensure smooth operations and timely project delivery.
- Team Support:
- Manage team schedules, assist with newsletters, maintain templates, and provide general administrative support.
- Produce quarterly compliance reports, organize training sessions, and review business plans.
- Lettings Customer Service Team
- Responsible for managing complaints and feedback across the Lettings Division, led by three Directors.
- Lettings Compliance Team
- A group of nine specialists ensuring adherence to complex legislation and industry standards in the private rental sector.
- Has relevant experience: Previous PA or administrative experience is essential; knowledge of the lettings industry is a bonus.
- Is tech-savvy: Comfortable using MS Office, Teams, Zoom, Smartsheets, and similar tools.
- Is highly organized: Skilled at multitasking, prioritizing workloads, and meeting deadlines.
- Is proactive and solutions-focused: Always looking for ways to streamline and improve processes.
- Communicates effectively: Strong written and verbal communication skills, with excellent attention to detail.
- Works well in a team: A collaborative attitude and willingness to support colleagues where needed.
- ARLA Propertymark Technical Award (desirable but not essential).
