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Customer Service Advisor

Team Jobs - Commercial
Posted 12 days ago, valid for 7 days
Location

Ringwood, Hampshire BH24 1LG, England

Salary

£11.55 per hour

Contract type

Part Time

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Sonic Summary

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  • The job title is Customer Service Advisor with a salary of £11.55 per hour.
  • The position is located in Ringwood and requires working 5 days a week from Wednesday to Sunday, with mandatory weekends.
  • Candidates should have previous experience in Customer Service or Call Centre roles, although it is not explicitly stated how many years are required.
  • The role involves handling customer inquiries, managing membership accounts, and ensuring top-tier service is maintained.
  • This position offers a hybrid work option and emphasizes strong communication skills and problem-solving abilities.

Job Title: Customer Service Advisor
Salary: 11.55 per hour
Location: Ringwood
Shifts: 5 days a week (Wednesday to Sunday, weekends mandatory)
Shift Times: 8.5-hour shifts between 9:30 am and 6:00 pm

HYBRID AVAILABLE

Do you have a passion for delivering standout customer service and a flair for problem-solving? We're on the lookout for enthusiastic and dedicated Customer Service Advisors to join an exciting, new team in Ringwood.

WHAT'S THE ROLE?
Join a vibrant Customer Contact Centre where you'll handle a range of customer interactions - from booking queries to memberships and special event inquiries. Your mission? To make sure every customer experience is as seamless and enjoyable as possible.

WHAT YOU'LL BE DOING:

  • Responding to customer inquiries across multiple channels.
  • Ensuring top-tier service is maintained to meet team targets.
  • Managing membership accounts and handling customer feedback.
  • Delivering clear and friendly communication.
  • Collaborating with different departments to find the best solutions.

WHAT WE'RE LOOKING FOR:

  • Previous experience in Customer Service or Call Centre roles is a plus.
  • A proven track record of delivering exceptional customer care.
  • Calm and adaptable under pressure with a problem-solving mindset.
  • Strong communication skills across all channels.
  • Self-driven, proactive, and a true team player.

If you are interested please call Ebony on (phone number removed)

INDCP

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