Customer Service Advisor

Tailored Recruitment Consultancy are excited to be working with a long established business in Ripondedicated to providing exceptional service to our customers. As the businesscontinues to expand, we are looking for a motivated and friendly Customer Service Advisor to join our team on a long-term temporary basis.

Key Responsibilities:

• Handle incoming customer calls with professionalism and courtesy.
• Process payments accurately and efficiently.
• Book appointments and manage scheduling.
• Provide information and support to customers regarding our products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure a seamless customer experience.

Requirements:

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work independently and as part of a team.
• Previous experience in a customer service role is preferred.
• Proficiency in using computer systems and software for managing customer information.

What We Offer:

• Competitive hourly rate.
• Friendly and supportive work environment.
• Opportunity to be part of a dynamic and growing company.
• Comprehensive training and ongoing support.