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Customer Service Advisor B2B

Page Personnel Secretarial & Business Support
Posted 2 days ago, valid for 17 days
Location

Rochdale, Lancashire OL12 0BJ

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor role involves providing exceptional support, handling enquiries, and processing orders in the retail industry.
  • This position is located in Rochdale and requires excellent communication skills and a strong background in customer service, particularly in B2B.
  • Candidates should have proficiency in computer systems for order processing, problem-solving skills, and the ability to work collaboratively in a team.
  • The role offers a friendly and supportive team environment along with free on-site parking.
  • A competitive salary is provided, although the specific amount is not mentioned, and candidates are expected to have relevant experience in customer service.

The Customer Service Advisor will provide outstanding customer support, handle enquiries, and process orders within the retail industry. The role is based in Rochdale and requires excellent communication skills.

Client Details

Our client is a renowned entity in the retail sector, boasting a substantial workforce across multiple locations. They are committed to providing high-quality products and ensuring customer satisfaction.

Description

As a Customer Service Advisor you will be:

  • Assisting customers with their enquiries and concerns.
  • Processing customer orders accurately and promptly.
  • Ensuring a positive customer experience at all times.
  • Collaborating with team members to meet and exceed targets.
  • Managing customer complaints and resolving issues in a professional manner.

Profile

A successful Customer Service Advisor should have:

  • A strong background in customer service, particularly within B2B.
  • Excellent verbal and written communication skills.
  • Proficiency in using computer systems for order processing.
  • A knack for problem-solving and conflict resolution.
  • The ability to work well in a team.
  • Knowledge of customer service principles and practices.

Job Offer

In return, our client can offer:

  • A friendly and supportive team environment.
  • Free on-site-parking.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.