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- CQC Compliance: As the Registered Manager, ensure a comprehensive understanding of relevant legislation, policies, and standards to guide the strategic direction of the service.
- Regulatory Reporting: Oversee timely submissions of reports and notifications to CQC, ensuring all records and audits comply with regulations.
- Service Delivery: Ensure service users’ needs are met in line with the Statement of Purpose, safeguarding them and delivering high standards of care.
- Care Planning: Develop and maintain systems for care planning and case recording to meet regulatory requirements; manage and investigate complaints where necessary.
- Supportive Environment: Foster an inclusive, capable environment for individuals with learning and physical disabilities by enhancing the physical environment and staff capabilities, while strengthening connections with community teams.
- Staff Leadership: Provide guidance, supervision, and training to staff, ensuring they implement the organisation’s policies and procedures.
- Staff Development: Identify training needs and support the professional development of the team, while also focusing on your own professional growth.
- Health & Safety: Ensure that all equipment and appliances are maintained in line with health, safety, and compliance requirements.
- Partnership Working: Collaborate with professional agencies, local community, and voluntary groups to expand opportunities for service users.
- Budget Management: Manage the service’s budget, ensuring value for money and effective financial control.
- Performance Monitoring: Produce and monitor service and individual work plans, appraising team performance, and ensuring adherence to HR policies regarding recruitment, performance management, and disciplinary actions.
- Administrative Oversight: Develop robust administrative systems to support daily operations, financial records, and performance management.
- Leadership: Build and lead a motivated, inclusive, and skilled staff team, promoting equality and diversity in both service provision and employment.
- On-Call Manager: Participate in an out-of-hours on-call rota to support the unit.
- Full UK driver’s license and access to a vehicle (preferred).
- Enhanced DBS check (mandatory).
- Level 5 Diploma in Leadership in Health & Social Care or equivalent.
- At least 2 years of management experience in a care setting, supporting individuals with learning/physical disabilities.
- Strong ability to manage emergencies and work under pressure.
- Proven experience in team leadership and performance management.
- Knowledge of the Health and Social Care Act 2008 and CQC's Essential Standards of Quality and Safety.
- Commitment to equality and diversity.
- Willingness to work flexibly, including evenings, weekends, and bank holidays.
