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Job Title: Operations Director
Reporting to: Regional Director - Site Services
Location: UK (London)
Role Overview:
The Operations Director will oversee the management and development of commissioning and project services, providing leadership and operational oversight across teams and projects. This role requires a strong ability to manage teams, build client relationships, deliver projects to high standards, and drive business strategy and development.
Key Responsibilities:
- Lead and manage a team of 20+, fostering a high-performance culture and ensuring operational excellence.
- Oversee commissioning and project services, ensuring projects are delivered on time, within budget, and to the highest quality.
- Develop long-term relationships with existing clients while driving business development with future prospects.
- Provide strategic leadership in project planning, resource allocation, and risk management.
- Prepare project reports, manage contracts, and ensure fiscal performance to meet margin targets.
- Support client tendering and procurement of MEP contractors and equipment.
- Promote innovations and strategic initiatives to enhance operational efficiency and productivity.
- Drive continuous improvement in workflows, processes, and organizational policies.
- Manage recruitment, mentoring, and development of staff, ensuring team growth and retention.
- Represent the company in technical meetings with clients, contractors, and professional teams.
- Provide operational updates to the director on financial, contractual, and performance metrics.
Required Qualifications and Experience:
- BSc/BEng in a relevant engineering discipline or equivalent experience.
- MCIBSE/MIET or HND/HNC with significant industry experience. Chartered Engineer status is desirable.
- In-depth understanding of ASHRAE testing levels 1-5, BSRIA and CIBSE commissioning guidelines, and relevant British and European standards.
- Proven experience managing commissioning and project delivery, particularly on international projects.
- Significant expertise in the data centre sector is essential.
Skills and Attributes:
- Strong leadership and mentoring capabilities.
- Excellent communication, organization, and planning skills.
- Commercial acumen with experience in contracts, invoicing, and fiscal management.
- Proficiency in MS Office and documentation management platforms (e.g., BIM360).
- Ability to prioritize workload, manage deadlines, and solve problems effectively.
- Strong report writing, presentation, and facilitation skills.
- Flexibility and a proactive, self-motivated approach to work.
Business Understanding:
- Solid knowledge of consulting or construction environments, particularly within commissioning consultancies.
- Understanding of international operations and the complexities of working across borders.
Internal Interfaces:
- Collaborate with Directors, Project Managers, and administrative teams.
- Engage with global peers and counterparts to align on business objectives.
External Interfaces:
- Build and maintain strong relationships with clients, suppliers, and business professionals to drive long-term success.
