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Sales Support Administrator

Sales Support Administrator

Ellis Mason Ltd

Posted 15 hours ago, valid for 3 days

Royston, Cambridgeshire SG8 6DF, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The job is for an experienced Sales Support Administrator at a Royston-based employer, focusing on customer service and sales administration.
The role involves answering calls, providing quotations, processing orders, and managing product advice.
Candidates should have prior experience in a customer service or sales administration position.
The salary for this role is up to £32,000, along with benefits such as bonuses, 25 days of holiday, and a pension scheme.
The position requires a full-time commitment, with office hours from Monday to Friday, 9 am to 5 pm.

EXPERIENCED SALES ADMIN ROLE

Ellis Mason have partnered exclusively with Royston based employer to help them find a SALES SUPPORT ADMINISTRATOR .

The SALES SUPPORT ADMINISTRATOR will be answering incoming calls and support customers with quotations and product advice, as well as carry out the order processing administration.

To be considered for the role of SALES SUPPORT ADMINISTRATOR you will need to have experience in a customer service/sales administration type role.

THE SALARY & BENEFITS

Generous salary of up to £32,000
Small annual bonus given by company
Monday to Friday office hours of 9am-5pm with 30 mins lunch on a permanent, full time basis
25 days holiday plus 8 bank holidays (5 days must be kept for the Christmas break) + 8 bank holiday days
5 x personal half days per year to be used for personal appointments such as Doctors, Hairdressers, Dentist, etc
Free on-site gym classes membership
Pension scheme - 5% contributed by employer when you contribute 3%
Christmas party!
Free on-site parking

THE JOB

The main duties included within the role of the SALES SUPPORT ADMINISTRATOR , are:

Responsibility for web-based orders and those coming from smaller trade accounts
First line contact for incoming calls
Providing product detail
Creating and providing quotations
Monitoring internal stock levels
Confirming prices and delivery timelines with customers
Creating reports
Monitoring mailboxes and responding/actioning as required
Assisting with international shipping paperwork (customs/duties/tax)

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