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Ellis Mason have partnered exclusively with Royston based employer to help them find a SALES SUPPORT ADMINISTRATOR.
The SALES SUPPORT ADMINISTRATOR will be answering incoming calls and support customers with quotations and product advice, as well as carry out the order processing administration.
To be considered for the role of SALES SUPPORT ADMINISTRATOR you will need to have experience in a customer service/sales administration type role.
THE SALARY & BENEFITS
- Generous salary of up to £32,000
- Small annual bonus given by company
- Monday to Friday office hours of 9am-5pm with 30 mins lunch on a permanent, full time basis
- 25 days holiday plus 8 bank holidays (5 days must be kept for the Christmas break) + 8 bank holiday days
- 5 x personal half days per year to be used for personal appointments such as Doctors, Hairdressers, Dentist, etc
- Free on-site gym classes membership
- Pension scheme - 5% contributed by employer when you contribute 3%
- Christmas party!
- Free on-site parking
THE JOB
The main duties included within the role of the SALES SUPPORT ADMINISTRATOR, are:
- Responsibility for web-based orders and those coming from smaller trade accounts
- First line contact for incoming calls
- Providing product detail
- Creating and providing quotations
- Monitoring internal stock levels
- Confirming prices and delivery timelines with customers
- Creating reports
- Monitoring mailboxes and responding/actioning as required
- Assisting with international shipping paperwork (customs/duties/tax)
