French Speaking Strategic Accounts Administrator

Location:RugbyCompany:Rocket Staffing (Recruiting on behalf of a leading industry client)Salary:£26k

Are you a highly organised and customer-focused administrator with French language skills, looking for a role with autonomy and variety? Rocket Staffing is recruiting for aFrench-Speaking Strategic Accounts Administratoron behalf of a leading client in Rugby. This is an excellent opportunity for someone with strong administrative experience in a fast-paced environment to join a proactive team.

Role Overview

As aFrench-Speaking Strategic Accounts Administrator, you will play a key role in providing high-level administrative support across multiple accounts. This is a largely office-based role with the potential for customer/site visits. You will need to be proactive, organised, and confident in managing high-value orders while delivering outstanding customer service.

Key Responsibilities

• Manage general account administration, ensuring adherence to departmental and business KPIs
• Process sales and project-managed store orders within tight deadlines
• Generate and follow up on quotes to increase market share and sales conversions
• Coordinate with internal departments (e.g., purchasing, engineering) to ensure seamless order processing
• Handle warranty claims and ensure timely resolutions
• Prepare customs documentation and liaise with freight forwarders, customers, and the shipping team
• Support the accounts receivable function to minimise overdue payments
• Undertake miscellaneous administrative tasks to support business operations

What We’re Looking ForEssential:

• Strong administrative experience in a fast-paced sales environment
• Excellent attention to detail and ability to follow structured processes
• Strong IT proficiency, particularly in ERP systems and Microsoft Office (Excel focus)
• Confident communicator with the ability to build rapport with customers and internal teams
• Organised, proactive, and able to multitask effectively
• Fluency inFrench(as the role supports pan-European customer accounts)

Desirable:

• Experience in a product-led environment, with the ability to interpret drawings (training provided)
• Background in technical sales or working with OEMs
• Social media and marketing experience
• Face-to-face customer selling experience
• Ability to travel if required

Why Join Us?

• Be part of a supportive and collaborative team
• Gain exposure to major European accounts
• Develop your skills in a fast-moving, customer-driven environment
• Opportunity for career progression within a growing company
• Onsite parking

If you have the skills, experience, and motivation to excel in this role, we’d love to hear from you!