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- Proven Business Analyst experience
- Practical experience in process design and process engineering techniques.
- Capable of following the established design process while continuously seeking opportunities for improvement.
- Effective project management skills, including the ability to handle actions and tasks within a project.
- Familiarity with designing test scenarios for new processes.
- Proficient in developing business process efficiency
- Experienced in engaging stakeholders, managing customer requirements, and ensuring practical design outcomes meet expectations.
- Experience of working in the Logistics / Supply Chain / 3PL sector
- Collaborate as a member of a dedicated design team responsible for executing global change initiatives.
- Take charge of the design creation or modification process.
- Develop a conceptual design and refine it through cross-functional workshops.
- Document process flows, estimate timelines, and determine resource requirements for the changes.
- Take proactive measures to actively involve customers and ensure that the design aligns seamlessly with their processes and expectations
- Foster close collaboration with IT architects to ensure synchronisation between process and design.
- Generate standardised outputs for detailed design review and obtain approval.
- Establish initial test scenarios for Operations to conduct testing.
