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Income Officer

Income Officer

4Recruitment Services

Posted 9 days ago, valid for 20 days

Rugby, Warwickshire CV23 9DU, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

4Recruitment Services is seeking an Income Officer for a client located in Rugby, offering a hybrid work schedule of four days in the office and one day from home.
The role involves managing rent accounts, communicating with tenants about payments and arrears, and providing support to those facing financial difficulties.
Candidates must have proven experience in income collection or housing management, along with strong communication and negotiation skills.
The position requires a commitment to work with vulnerable individuals and the ability to collaborate with support teams to sustain tenancies.
The salary for this role is competitive, and applicants should have relevant experience in the field.

4Recruitment Services are seeking an Income Officer for our client located in Rugby. The client will require the post holder to work 4 days a week in the office and remaining day from home.DUTIES & RESPONSIBILITIES INCLUDE:

Manage rent accounts within an assigned area, ensuring consistent and professional communication with tenants.
Conduct outreach to discuss rent payments, arrears, and arrange manageable payment plans.
Provide support to tenants facing financial challenges, connecting them with relevant welfare and support services as needed.
Collaborate with tenancy support and welfare teams to sustain tenancies and reduce arrears.
Prepare reports and maintain accurate records to support the council’s income collection goals.

ESSENTIAL REQUIREMENTS:

Proven experience in income collection, housing management, or a related field.
Strong communication and negotiation skills.
Ability to work independently and effectively within a team.
Experience working with vulnerable individuals and providing support in challenging situations.

What we offer:

24 hour one on one specialist consultant based within your geographical area
4Recruitment Services Employee Benefits Programme
Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email .

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