Sales Coordinator & Administrator - Corporate & Commercial

Who are we?

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There's no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That's Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

Howden, Corporate & Commercial are on the hunt for a Sales Coordinator to help and support the operations team within our risk management division. We are looking for a bright, personable, self-motivated individual who is confident talking to businesses of all sizes and sectors and has an excellent telephone manner.

Please note this is a full-time, permanent opportunity. You will be based in our Rugby office and ideally be onsite for 3 days per week on average. During training you will be required onsite 5 days a week.

Overview:

• Discuss sales opportunities with clients following receipt of Benchmark reports to decide further actions to be taken. Send out links to clients so that calendar / diary slots can be booked.

• Log all risk management sales enquires and allocate leads out to relevant pillar heads.

• Keep general sales log up to date.

• Keep contractor sales logs up to date.

• Process client and contractor invoices.

• Set up clients on H&S Click e-learning system.

• Provide clients with H&S Click portal training.

• Assisting with the renewal of HR / H&S consultancy packages

• Sales administration tasks, including setting up renewal opportunities, requesting wage rolls, AHR portal demonstrations to clients.

• Administration tasks including overflow phone cover and IT ticket management to provide additional resource and assistance to the Operations Team

Knowledge:

• A minimum of 12 months experience in an administration position.

• All Microsoft packages

• Acturis knowledge is desirable but not essential

• Zoho CRM knowledge is desirable but not essential

Skills:

• Experience with outlook calendars and CRM systems.

• Excellent organisational and time management skills.

• Self-motivated.

• A willingness to learn.

• Excellent attention to detail.

• Excellent customer service skills verbally and written.

• A team player who will work collaboratively across the risk management pillars.

Qualifications:

• GCSE Maths and English (or equivalent).

Who we're looking for

At Howden we value diversity - there is no one Howden 'personality type'. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other, in the small everyday moments and the bigger challenges

• We are determined to make a positive difference, at work and beyond

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Permanent