Income Officer

Role: Income Officer REF 1410766
Contract Length: 3 months
Location: Hybrid/Rugby 4 days per week in office
IR35: Inside
Pay Rate to Intermediary: £23.33 per hour

Spinwell is recruiting for an Income Officer for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE INCOME OFFICER

Manage rent accounts within an assigned area, ensuring consistent and professional communication with tenants.

Conduct outreach to discuss rent payments, arrears, and arrange manageable payment plans.

Provide support to tenants facing financial challenges, connecting them with relevant welfare and support services as needed.

Collaborate with tenancy support and welfare teams to sustain tenancies and reduce arrears.

Prepare reports and maintain accurate records to support the councils income collection goals.

SKILLS/EXPERIENCE OF THE INCOME OFFICER

Proven experience in income collection, housing management, or a related field.

Strong communication and negotiation skills.

Ability to work independently and effectively within a team.

Experience working with vulnerable individuals and providing support in challenging situations

If you are an Income Officer, apply now or send your CV to Spinwell!

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us