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Customer service support

Directions Recruitment Specialists
Posted 8 days ago, valid for 10 days
Location

Ruislip, Greater London HA46RT, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Sales Support Assistant based near South Ruislip tube station, requiring advanced Excel skills, including vlookups and pivots, which will be tested during the interview.
  • Candidates must have a minimum of 2 years of office experience, ideally in a customer-facing role, and be able to communicate professionally with colleagues.
  • The role involves a variety of responsibilities supporting the Sales team, including preparing costing spreadsheets, producing quotations, and liaising with customers.
  • Candidates should be able to work to set deadlines and independently, demonstrating a willingness to contribute positively to the company.
  • While not essential, proficiency in French is considered a bonus; the salary for the position is not specified.

1) Advanced Excel.2) Advanced MS Office.3) Minimum 2 years office experience ideally in a customer facing environment. 4) Able to work to set deadlines.5) To work on their own initiative.6) Be able to communicate in a professional way with colleagueSales Support Assistant

the role is 100% office based and near south ruislip tube station

you must have advanced Excel skills vlook up and pivots this is a must and will be tested at the interview

The role is increasingly important to the Sales function reporting to the Sales Support Manager, the successful candidate will be responsible for a very wide variety of duties in relation to the support of the Sales team, including four National Account Managers, one Export Manager and seven field-based Sales Account managers. Detailed below are the outline responsibilities of the SSA;

- Preparing internal costing spreadsheets.- Producing quotations.- Order entry.- Image requests.- General letters to customers as necessary.- Customer liaison at all levels. - Collate weekly reports from Sales Account Managers.- Update Sales Account Managers with information as appropriate.- Completion of product specification customer forms which require technical product detail and copy text for online trading.- Chase for ship dates and forwarding details to customers.- There will be times when the SSA will be required to be involved in meetings with customers and the relevant National Account Manager.- Potential trade show involvement.- In season Direct Despatch involvement.

We are looking for a someone who can work within a Company structure and on their own initiative, with a minimum of two-year office experience and who is willing to put in the effort to make a difference and who is looking for a varied position with a Market leading company. Excellent computer skills are key.

if you speak french this will be a good added bonus but not essential

please email me if your interested

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.