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Role: Customer Service Administrator
Location: Runcorn
Salary: £25,000 - £27,000 (discretionary 8% bonus)
An exciting opportunity for a customer service professional to join a well established pharmaceutical manufacturer based in Runcorn. The company have an excellent reputation within the industry and are looking for a Customer Service Administrator to assist the Sales Department, and provide a vital link between customer service and Sales.
Benefits:
- Early finish on a Friday
- Competitive salary
- 23 days holiday, plus bank holidays (this increases with length of service)
- Discretionary bonus - 8%
- Free parking
- Cycle to work scheme
Key Responsibilities
- Raise orders, quotations and process them through the internal system
- Assist customers with any queries that arise and liaise with the appropriate department to help resolve the query.
- Prepare and attend daily/weekly update meetings
- Raise invoices and credit notes
The successful candidate:
- Previous experience within a customer service role
- Excellent communication skills
- Ability to deal with external stakeholders
- Good telephone manner
- Ability to think proactively
To apply for the Customer Service Administrator or for more information, please contact Jack Challinor at Smart4Sciecnes on
