Customer Service Administrator

We are seeking to recruit a Customer Service Administrator to join our clients team.They are looking to employ an experienced, hardworking, and conscientious individual.

As a Customer Service Administrator these are the skills we are lookimg for:

Sales Support

• Proactively engage in telephone sales activities, including outbound calls to potential customers, actively promoting our clients services, and effectively communicating our products features, benefits, and pricing.
• Coordination of Sales to include issuing of Hire Contracts to customers and Permit to Erects
• Coordination of Operators
• Ensuring that client paperwork is completed and recorded internally
• Provide admin support to sales team as required

Operations Support

• Processing of engineering activities and service invoices external/internal
• Issuing of purchase orders and booking goods in/out of system
• Timesheet recording and reporting
• Previous experience within a hire desk or construction is desirable

Office Support

• Provide full administration support to the Planning Manager
• Incoming/outgoing post
• Reconciliation, compiling credit cards and expenses
• Provision of holiday cover to members of staff
• Procurement of engineering parts, labour and support
• Monitor and procure office supplies
• Booking of hotels

About you:

• Administration experience essential
• Excellent written and verbal communication skills
• High level of attention to detail
• Proactive, organised, methodical, accurate, strong attention to detail
• Able to work on own initiative and to clear timescales
• Savvy in awareness of costs and negotiation

Previous experience within the construction industry would be an advantage.

Benefits:

• Company pension

Experience:

• customer service: 2 years (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In personHours are : 8am till 5pm Mon -Fri