Technical Sales Engineer
拢35K-拢42K Dependent on experience
8.30am-17.00 with 1 hour lunch
My client in Rushden is looking for an Internal Technical support engineer to join their team. Providing advice and product support to their valued customers. This is a varied and rewarding role for someone with a technical background and or in-depth working knowledge of the industrial control, switchgear, and distribution product industry. The successful applicant will have excellent communication skills and be capable of working both independently and within a team environment.
Your day-to-day activities will consist of:
路 Providing information and advice on our varied product range offering solutions to customer technical requirements.
路 Understanding and interpreting customer requests for product advice showing an ability to take the key information to provide solutions to their needs.
路 Having the knowledge to offer options to obsolete parts to both franchised and non-franchised brands.
路 Provide support with advice and solutions to our own internal and external sales teams and staff.
路 Compile quotations quickly and precisely using our own internal SAP system (training will be provided)
路 Be comfortable dealing with telephone, e mail and webchat enquiries.
路 Develop your own knowledge and skills through our continuous training and personal development programs to ensure you offer the very best in customer support.
路 Work with our key suppliers to help promote their brands and new products.
路 Use your knowledge of our extensive stock to provide fast of the shelf solutions to customer requirements.
路 Use and share your knowledge to team members with help in staff training and awareness.
What you will bring to the role:
路 A good knowledge of basic electrical principles and or electrical theory. Education to a suitable industry standard in electrical and or electronics preferred but not necessary if you can display competency in the above fields.
路 A working knowledge of the control and switchgear industry and products.
路 Preferably experience working within a technical support role or team.
路 Excellent communication skills
路 Accuracy and Attention to detail
路 Work well as a team member display good time and self-management skills to help you work in this key area of our business.
路 A willingness to solve customer issues by applying your skills and knowledge.
Job Types: Permanent, Full-time
Benefits:
路 Company pension
路 22 Days holiday per year
路 Private medical insurance
路 Life insurance
路 Health & wellbeing programme
路 Cycle to work scheme.
路 Opportunities to advance and develop in a fast growing, friendly, innovative, and exiting business.
Apply with an up to date CV and you will contacted to discuss.
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INDKTT