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Have you worked within an Administrative role within sensitive environment?
Do you have exceptional experience of working with Bereavement, end of life care, or a care home handling sensitive situations?
This very Bespoke role for a Bereavement Business Assistant is working in a highly regulated customer care role.
Reporting into the Operations Manager
Daily tasks could include -
- Handling everything from booking in a funeral to collection of ashes.
- You will give nothing less than excellence in customer care and empathy though out, and to all involved in the process
- Handling all of the regulated administration
- Accurately handling and inputting all sensitive and compliant data
- Handling all financial aspects such s daily weekly and monthly incomes, including weekly banking
- Raising purchase orders and delivery invoices
- Organise ceremony bookings
- Respond to external funeral directors, and bereaved peoples questions regarding the process
- Accurate record keeping
- Processing of administration associated with collection of ashes
- Working as part of a team
Essential Skills -
- Demonstrable experience of working in a caring profession
- Understanding Data Protection
- Excellent record keeping skills
- Demonstrable ability to deal with customers sympathetically
It would be an advantage to have -
- Experience of working with basic finance
