Service Controller

Service Controller

Location: North Wales

Salary: Up to £35k Basic (DOE) plus bonus + great benefits listed below:

What they offer:

• Basic up to £35k depending on experience.
• Realistic monthly bonus available
• 21 Days Holiday + Bank Holidays
• Full Training
• On Site Parking
• Pension Contribution
• Life Assurance
• Days - Monday - Friday 8am - 5pm

Our Client is a market leading company within the Plant & Agricultural sector. They are looking for candidates with solid transferable skills. Ideally you will have experience as a Service Controller, Service Administration or Hire Controller in any of the following industries:

• Agricultural Machinery or Heavy Plant
• Vehicles, Forklift, Cranes or Municipal Vehicle’s
• Generators or Power

If you have similar experience, please apply.

You’ll receive first class training to enable you to do your job well. Based in our Northwest Office, things you’ll be doing include:

• Processing breakdowns as they come in and prioritising them.
• Allocate engineers to jobs including bringing in 3rd Parties depending on workload
• Managing customer expectations and timescales
• Raising estimates based on engineers’ reports
• Ensure routine servicing takes place in line with SLA’s
• Report to the Service Manager

There are a couple of things you’ll need to have for this role:

• Flexible and able to manage priorities based on workload and urgency
• Excellent communication and admin skills
• Fully computer literate
• Full UK driving licence
• A Can-Do attitude with strong work ethic.
• A good customer focused approach to your work with fantastic attention to detail

Service Controller up to £35k Basic plus bonus & benefits

Hodfin specialise in engineering recruitment. We'll enable you to develop your career. At the heart of our approach is listening. Getting to know you, your skills and experiences and most importantly what you want from your career. We offer engineering jobs across a range of sectors - industrial, building services, mechanical, electrical, process and medical. Hodfin is acting as an employment agency in relation to this vacancy.

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