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THE ROLE:
Overall, you will manage a diverse caseload, ensuring each case is processed efficiently and within regulatory guidelines. This includes:
- Manage and process a high volume of cases from initiation to resolution.
- Liaise with clients, third parties, and other stakeholders to gather necessary information and documentation.
- Review case files, ensuring accuracy and compliance with company policies and legal requirements.
- Provide regular updates to clients and other parties involved in the case.
- Identify and escalate complex cases to senior management or specialized teams.
- Proven experience in case management, claims handling, or a similar role.
- Strong attention to detail and the ability to manage multiple tasks simultaneously.
- Knowledge of industry regulations and best practices.
- Strong problem-solving skills and the ability to make sound decisions under pressure.
- Salary is genuinely Competitive.
- Commission and bonus scheme.
- 30 days holiday (10 used during company shutdown) + public holidays.
- Early finish Friday.
- Career progression.
- Free car parking.
- Gym membership.
Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
