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Salisbury, Wiltshire
Receptionist
Administrator / Receptionist

Administrator / Receptionist

Get Recruited (UK) Ltd

Posted 17 days ago, valid for 25 days

Salisbury, Wiltshire SP2 7RS, England

£30,000 per annum

Full Time

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Sonic Summary

The position is for a Trainee Administrator in Salisbury, offering a salary of up to £27,000 plus training and development opportunities.
The role involves handling customer inquiries via calls, emails, and online platforms, as well as processing bookings and managing customer concerns.
Candidates should have experience in a Customer Service role and possess excellent communication and problem-solving skills.
The job requires strong organizational abilities and proficiency in Microsoft Office, with an emphasis on attention to detail.
This position involves weekend work and is ideal for those looking to advance their careers in a dynamic environment.

TRAINEE ADMINISTRATOR
THURSDAY - MONDAY - WEEKEND WORK
SALISBURY
Up to £27,000 + TRAINING & DEVELOPMENT

THE OPPORTUNITY:

We're exclusively recruiting on behalf of leading and highly successful business. If you are working in a similar Customer Service, Administrator, Receptionist or Customer Experience role, and you're looking to advance your career in a fun and fast-paced business, this opportunity is not to be missed!

THE ROLE:

Handling incoming calls, emails and online enquiries promptly and efficiently
Processing bookings using an online booking system
Handling customer concerns, enquiries and complaints
Managing booking rescheduling and modifications
Processing refunds where applicable
Ensuring customer records are kept up to date
Providing customers with relevant information about their bookings both in advance and on the day
Providing administrative support to the Operations team

THE PERSON:

Experience in a Customer Service
Excellent communication skills and ability to liaise with customers
Strong problem solving abilities
Able to work well in a fast-paced and sometimes pressurised environment
Intermediate user of Microsoft Office packages
Strong attention to detail
Excellent organisational skills
Confident to work efficiently as part of a team

Get Recruited is acting as an Employment Agency in relation to this vacancy.

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