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As a Database and Events Administrator, you will be responsible for providing essential database and administrative support. You will be one of the lead contacts for the CRM database.Main duties will include:-
- Database Support
- Process data on the CRM system, including adding, amending and cleansing to ensure accuracy
- Monitor and update contact preferences in line with GDPR
- Set up and monitor events on the CRM including reviewing sales
- Add and amend event bookings
- Assist with the management of event registration using our registration portal
- Maintain and develop CRM reports
- Train new and existing members of the team on the CRM
Event Support
- Manage the stockroom and product/prizes for all central events
- Support with pre-event administration including product requests and preparation of fundraising activities
- Provide on-site event support (occasional overnight/weekend hours required during busy event periods)
- Provide post-event support including posting prizes and 'closing' events on the CRM system
- Run monthly reconciliation finance meetings with both the Events Team and the Finance Team
Experience/Skills
- Minimum two years' experience of CRM systems and reporting
- Thorough attention to detail
- Problem-solving and good analytical skills
- Self-starter
- Good organisational skills
- Ability to work under pressure
- Ability to develop strong relationships across departments
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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