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Customer Service Advisor - B2B - German Speaking

Advancing People
Posted 17 hours ago, valid for 14 days
Location

Sandy, Bedfordshire SG192RE, England

Salary

£27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Advancing People - Multilingual Recruitment Specialists is seeking a German Speaking Customer Service Advisor for a full-time position in Sandy, Bedfordshire.
  • The role involves providing excellent customer service to clients in German-speaking regions and English-speaking markets via phone and email.
  • Candidates must be fluent in German and possess strong customer focus, communication skills, and good computer skills.
  • The position offers an annual salary of up to £27,000 along with attractive company benefits.
  • Successful applicants will need to commute to Sandy three times a week, working 37.5 hours Monday to Friday, with no specific year of experience required.

Advancing People - Multilingual Recruitment Specialists are now recruiting for Business to Business German Speaking Customer Service Advisor for their client based in Sandy, Bedfordshire.

As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in German
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time permanent position offering an annual basic salary of upto £27,000 + attractive company benefits

This is a Hybrid position & iff successful you would need to commute to Sandy 3 times a week.

Monday - Friday, 37.5 hours a weeks

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.