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Are you looking to transfer your existing Customer Service skills into an office or already have this experience and are looking for your next role?
Do you want to work for a company who are keen on supporting and developing their team and who offer supported study?
Are you hoping for a hybrid Customer Service job where Fridays are your working from home day?
If the above sounds like you, then keep reading.
This Customer Service vacancy is down to company growth, always a good thing to hear! You will be joining an existing, thriving team and will have the support of Management around you.
We are looking for Customer Centric individuals can provide the 4 Cs of great Customer Service i.e. customer experience, conversation, content and collaboration, is this you?
Customer Service duties are;
- Building strong relationships with clients and partners to deliver excellent customer service.
- Keeping communication clear, professional, and responsive across all channels.
- Maintaining accurate records and reporting key updates to clients and partners.
- Diagnosing and resolving issues efficiently.
- Anticipating challenges and taking proactive steps to support our clients.
What We Need:
- Strong Communication
- Natural problem solver
- Keeping calm while working under pressure
- Organised
- High level of accuracy
.
Salary & benefits:Â
£23,800 increasing to £25000 after successful probation (6 months)
HYBRID, 1 day working from home
21 days holiday – plus Bank Holidays
Up to 10% annual bonus
8% pension
Gym Membership
Parking provided
Development, supported study
