Ref: 68290

Location: Whitehaven CA20

Hours: Monday to Friday 8am-5pm

Pay: 50,000 per annum

Duties

The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation's Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business objectives.

System Management & Optimisation

Ensure the CAFM system is aligned with organisational and operational structure

Integration & Process Improvement:

Vendor & Stakeholder Collaboration:

Compliance & Risk Management

Oversee the configuration, operation, and maintenance of the CAFM system.
Act as the primary point of contact for CAFM-related queries and troubleshooting.
Liaise with software vendors and IT teams to resolve system issues or implement upgrades.
Manage and maintain accurate records of all facilities-related data, including assets, maintenance schedules, space usage, and equipment
Monitor KPIs to ensure facility management activities are on track and within budget.
Provide User support and training to facility management teams on how to effectively use CAFM system
Carry out assurance activities to ensure process/workflow adherence and data accuracy.
Generate and analyse reports on space utilization, maintenance activities, and operational performance.
Collaborate with operations teams to identify workflows and processes that can be enhanced through CAFM.
Continuously identify opportunities for process improvement within the facilities management workflow.
Ensure a related processes are documented and required training is provided operations staff and contractors in the use of the CAFM system

What we are looking for

Knowledge and experience of CAFM software (e.g., Archibus, Planon, FM:Systems, Maximo), along with IT and data management skills.
Experience in mobilisation of new contract within CAFM system
Industry relevant experience in delivery of multi-disciplined FM contract
Strong communication skills for training users and liaising with other departments
Extensive understanding and use of office 365 applications and use