Ref: 68290
Location: Whitehaven CA20
Hours: Monday to Friday 8am-5pm
Pay: £50,000 per annum
Duties
The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation's Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business objectives.
- System Management & Optimisation
- Ensure the CAFM system is aligned with organisational and operational structure
- Integration & Process Improvement:
- Vendor & Stakeholder Collaboration:
- Compliance & Risk Management
- Oversee the configuration, operation, and maintenance of the CAFM system.
- Act as the primary point of contact for CAFM-related queries and troubleshooting.
- Liaise with software vendors and IT teams to resolve system issues or implement upgrades.
- Manage and maintain accurate records of all facilities-related data, including assets, maintenance schedules, space usage, and equipment
- Monitor KPIs to ensure facility management activities are on track and within budget.
- Provide User support and training to facility management teams on how to effectively use CAFM system
- Carry out assurance activities to ensure process/workflow adherence and data accuracy.
- Generate and analyse reports on space utilization, maintenance activities, and operational performance.
- Collaborate with operations teams to identify workflows and processes that can be enhanced through CAFM.
- Continuously identify opportunities for process improvement within the facilities management workflow.
- Ensure a related processes are documented and required training is provided operations staff and contractors in the use of the CAFM system
What we are looking for
- Knowledge and experience of CAFM software (e.g., Archibus, Planon, FM:Systems, Maximo), along with IT and data management skills.
- Experience in mobilisation of new contract within CAFM system
- Industry relevant experience in delivery of multi-disciplined FM contract
- Strong communication skills for training users and liaising with other departments
- Extensive understanding and use of office 365 applications and use