Customer Services Advisor

West Kent Housing Association

Posted 14 hours ago, valid for 10 days

Sevenoaks, Kent TN13 1AX, England

£24,000 - £28,800 per annum

Full Time

Paid Time Off

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

The job role requires individuals who enjoy communicating through various channels such as phone, email, and social media.
Candidates should possess excellent communication and customer service skills, along with a positive attitude and a commitment to customer satisfaction.
A self-motivated approach is essential, as the role demands maintaining quality results in a busy environment.
The position offers a salary of £XX,XXX and requires a minimum of X years of relevant experience.
The benefits package includes a generous pension, health cash plan, flexible leave, and additional support for employee wellbeing.

Job Role

We need people who enjoy communicating with others whether via the phone, email, web or social media. You will need to be confident using the latest technology and will also like to problem solve and be happy to ?go the extra mile' for our customers.

You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self-motivated and able to thrive and maintain quality results in a busy environment.

Benefits

We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Hours

37 hours per week, 8:00am to 4.30pm Monday to Thursday and 8am to 4pm on Friday.

Apply now in a few quick clicks

Customer Services Advisor

Customer Service Team Leader

Customer Service Team Leader

Customer Service Team Leader