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IT 2nd Line Technician
Location: Sharnbrook, expected travel to the core offices in Sawtry
Salary: Grade 7 P12-19 £27,711 - £31,067 per annum
Hours: 37 hours per week, 52 weeks per year
The Trust is a successful multi-academy trust founded on its commitment to people and communities.
Their proven approach over more than a decade has elevated them to a respected and admired academy trust, a national leader in education and a source of great pride to the communities they serve. The Trust currently operates 30 schools across Bedfordshire, Cambridgeshire, Peterborough, Lincolnshire and Northamptonshire and has forged strong links within all these communities. They are committed to high quality professional development and career opportunities for all staff.
The Role
As a 2nd line Engineer, you will be escalated jobs where the 1st line engineers are not able to find solutions. You will need to be logical in your approach and where required deliver an interim solution, discussing and being aware of wider implications with the team.
You will work within the Bedfordshire Hub team predominately at Sharnbrook & The Ferrers school however there will be an expectation to travel to work at their core offices in Sawtry during the week. (Mileage Compensated)
The Opportunity
- Provide 1st and 2nd line IT support to staff & students across the trust.
- Ensure IT support issues are followed through to completion, assisting your colleagues to ensure that the department meets with the service level agreement.
- Assist with ensuring the trusts IT asset & procurement policies are enforced and regularly checked for compliance.
- Keep up to date with new technology, advising and recommending where appropriate.
The ideal candidate
- Good educational background including GCSE or equivalent in English and Maths
- Excellent knowledge of PC hardware
- Excellent knowledge of Microsoft Windows & Suite
- Working knowledge of a range of software packages.
- Good knowledge and experience of working with Active Directory and Group Policy objects
Benefits
- Apprenticeship and CPD opportunities which allow you to gain specialist knowledge in a role you are passionate about developing in
- Opportunity to jump start your career in teaching through their dedicated Initial Teacher Training Team (ITT)
- Support for mental health and wellbeing through their Employee Assistance Programme and other resources
- Cycle to work scheme
- Defined benefit local government or Teacher’s pension scheme
- Healthcare benefits including free eye test vouchers and flu vaccinations
- Free on-site parking
- Discounts on a wide range of benefits from everyday essentials to holidays
To Apply
If you feel you are a suitable candidate and would like to work for this reputable trust, then please do not hesitate to apply.
Closing date for applications is: 27th January 2025
Interview to take place on: W/C 27th January 2025
The Trust is committed to diversity and inclusion and equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief and marriage and civil partnerships.
The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments will be subject to pre-employment checks, including an enhanced check with the Disclosure & Barring Service (DBS), as well as online searches.
