Transport Assistant

Transport Assistant - Sharpness

The Docks, Sharpness, Gloucestershire England, GL13 9UX

Monday to Friday

7am 17.00pm 12.ph with one hour over time per day paid at 18.00

Main Responsibilities

• Updating and maintaining the "chasers management system" to ensure that all delivery issues are recorded
• Ensuring Week commencing ETA dates are achieved
• Ensuring all Haulage response required chasers are responded to within 24 hours
• Updating and maintaining non delivery reasons
• Liaising with the Transport co-ordinator to ensure hauliers are booked in for deliveries of product in accordance with daily booking limits.
• Chasing Delivered orders to ensure product is delivered from site within the agreed time period
• Assisting with the despatch desk and weighbridge system (Site dependant) to ensure goods received and despatched are processed according to company procedures/protocols.
• Training despatch desk staff
• Ensure site haulier data base is maintained with accurate and up-to-date information
• Assisting colleagues due to holiday, sickness or work load to ensure the smooth running of the business
• To adhere to company procedures in relation to all aspects of the IT systems, Business admin processes, procedures and policies
• Assisting Site Management in the execution of their administrative and office management duties as required
• To carry out any reasonable request

Knowledge, skills and experience required

• Organised with good time keeping
• Excellent verbal and written English
• Excellent attention to detail
• A can do attitude is essential in this role, to ensure our customers receive a high level of service
• An excellent telephone manner is essential, having the ability to communicate clearly at all levels internally and externally, keeping a calm presence within the office and on the telephone when under pressure
• A good team member with the ability to work in a small onsite team, Nationally with transport coordinators from other sites and the Business support services team
• Accurate computer skills required to ensure the correct costs are set against the correct haulage contractor
• Pro-active attitude with the desire to help others when possible
• Flexible and comfortable working in a dynamic environment with multiple competing priorities
• A Sound knowledge of UK geography and the major transport networks would be advantageous
• Good general understanding of PC applications including Microsoft Word and Excel

Please apply with an up-to-date CV

Acorn by Synergie acts as an employment business for the supply of temporary workers.