Sales Administrator

Pyramid8 are recruiting for a Sales Administrator based in Sheffield. They are looking for an experienced Administrator who is proactive and enthusiastic. They have a strong family atmosphere and aim to reflect this in the way they operate as a business. As such, this Sales Administrator is an office-based role, and you will need to have great people skills to support both the processes and people across the business.

This is an excellent chance to develop your career as part of a growing, world leading award-winning organisation.  Recently, the organisation was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming their commitment to creating an exceptional business and workplace.

The Role

This is an exciting opportunity for a proactive and detail-oriented professional to play a crucial role in the organisations sales operations and executive support functions specifically across the UK, US, French, and German teams. This role involves handling sales-related administrative tasks, ensuring effective communication internally and externally, and providing executive support to the Sales Director and management team to streamline operations. This position is essential for maintaining smooth sales operations, strengthening distributor relationships, and driving process improvements as the company continues to expand.

Responsibilities

• Monitor CRM usage ensuring data accuracy, dashboard maintenance, and the development of new proposal templates/user guides, while supporting CRM feature testing and system troubleshooting.
• Manage and update the internal price list, ensuring new products are added with proper details and supplier price list updates are implemented.
• Conduct an annual review of internal pricing and issue an updated Distributor Price List.
• Monitor incoming sales enquiries, providing first-line response and logging them in the CRM based on product interest.
• Collaborate with the sales team on tenders, procurements, and large projects, and assist with administering tender responses.
• Provide comprehensive support to the Sales Director, managing scheduling, communications, inbox, CRM data, and task follow-ups to ensure timely responses and efficient operations.
• Provide timely updates and communications to distributors, oversee onboarding for new distributors, and track distributor agreements and documentation.

Requirements

• Highly organised, with the ability to manage multiple tasks efficiently.
• Strong administrative skills and attention to detail.
• Excellent communication skills across multiple platforms.
• Ability to manage upwards and ensure timely responses from management.
• Strong customer service skills when liaising with distributors and clients.
• Proficiency in Microsoft Excel.