Administrator

Administrator wanted (Financial sector)

A leading debt recovery business is rapidly expanding and have an opportunity for an Administrator to help strengthen their appeals team located in Sheffield. The position is Permanent/Full Time.

The role will include:

• Processing of inbound posts and uploading to our case management system, including returned mail
• Franking and sending outbound post
• Applying cheque payments to our case management system and posting them to our bank
• Maintain case management system with a range of types of updates, including actions requested by our clients
• Printing legal documentation for our legal team
• Sending out invoices to our clients
• Reviewing closed accounts where correspondence is received to decide on whether action is required or not
• Reviewed accounts where correspondence received to highlight complaints and subject access requests to the appropriate teams
• Reviewing accounts flagged as conflict of interests
• Locating accounts where unverified correspondence is received and uploading to the case
• Bespoke process for a large client to create a new account on their case management system once we have entered judgment against the customer
• Admin support for the remainder of the Client Services team, plus our legal team and collection team as required
• Handling deliveries, visitors to the office, and distribution of stationary

To be successful, you don't have to have previous experience, however, you do need to demonstrate:

• Great written and verbal communication skills
• Self-motivation and an ability to manage your own workload
• Problem-solving and decision-making abilities
• Accuracy and strong attention to detail
• The ability to work quickly and accurately
• Sound IT skills - using Outlook, Excel and Word

Benefits:

• Pension scheme
• Monthly incentives
• 29 days holiday (including bank holidays)
• Ongoing training
• Free On-Site Parking
• Refreshments
• Smart Casual Dress Code
• The position offers a salary of 22,308.

At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer.

Due to the high volume of applications, we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.