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Senior Systems Trainer - Legal SectorLocation: Hybrid / Office-Based (Sheffield HQ) Full-Time | £35,000 per annum
At LJ Recruitment, we're thrilled to be partnering with a national, forward-thinking legal services provider that is experiencing sustained growth and innovation. Our client, a well-established law firm with over 25 years of legal industry expertise, is now seeking a Senior Systems Trainer to join their in-house training team and play a pivotal role in developing and empowering their people.
This is a brilliant opportunity for an experienced legal systems trainer ready to step up and influence training strategy, design impactful content, and deliver training that truly drives operational excellence across the business.
About the Role
As Senior Systems Trainer, you'll be responsible for the full training lifecycle - from needs analysis and content development to delivery and evaluation. You'll lead on the design and delivery of training programmes focused on IT systems, software tools, and legal case management systems, ensuring all staff - from new starters to senior team members - are confident and competent in their use of technology.
You'll work closely with cross-functional departments and stakeholders to roll out new systems, improve user engagement, and embed best practices across the group.
Key Responsibilities
- Conduct training needs analysis and design programmes aligned with business and user requirements.
- Deliver engaging training sessions across various formats - face-to-face, online, and hybrid.
- Create and maintain user guides, manuals, and e-learning modules.
- Evaluate training outcomes and continuously improve learning content and delivery methods.
- Support junior trainers and collaborate closely with the wider training and systems teams.
- Assist in system rollouts, change management, and new initiative implementations.
- Develop and maintain a network of internal super users.
- Promote a culture of learning and digital confidence across the firm.
About You
- Minimum 2 years of experience delivering systems training within a legal or professional services environment.
- Solid understanding of legal software and case management systems (Eclipse Proclaim experience is a bonus).
- Comfortable designing and delivering training for users of all levels, with strong communication and coaching skills.
- Familiar with a range of delivery methods including e-learning platforms.
- Technically proficient - particularly in Microsoft Excel and PowerPoint.
- A positive, proactive approach with the ability to inspire and support others.
- Experience with the ADDIE model or similar L&D frameworks is desirable.
If you're a confident systems trainer ready to make a meaningful impact in a modern and collaborative legal environment, we'd love to hear from you.
Apply today or contact Natalie Dwan at LJ Recruitment for a confidential chat about this opportunity.
