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Collections Advisor - Sheffield

The Recruitment Co
Posted a day ago, valid for 10 hours
Location

Sheffield, South Yorkshire S5 8DP

Salary

£26,000 per month

Contract type

Full Time

Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking Collections Advisors in Sheffield for a permanent role to assist in recovering overdue debts for major UK businesses.
  • The position involves making and receiving calls, handling sensitive conversations, and accurately inputting data into a customer database.
  • Candidates must have previous experience in a collections role and possess strong communication and IT skills.
  • The salary for this role is up to £26,000, with the potential to earn over £35,000 annually through an uncapped monthly bonus based on performance.
  • This full-time position requires 37.5 hours per week, with shifts available from 8am to 8pm, Monday to Friday.

We are recruiting for Collections Advisors in Sheffield to join an existing team on a permanent basis!

Our client works with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts.

Shifts between 8am to 8pm - Monday to Friday

Salary wise, you can expect a basic salary of up to £26,000 (depending on experience) plus a monthly bonus (uncapped) based on your performance, giving you a realistic earning potential of £35,000 + per year

The Role;
  • Making and receiving telephone calls from businesses and individuals to recover debts
  • Handling conversations in a sensitive and professional manner over the telephone
  • Accurate input of data to records on the customer database
  • Following processes and guidelines regarding
  • Working in an open plan, contact centre environment
  • Working to personal and team targets
Requirements
  • Previous experience working within a collections role
  • Clear and confident communications skills
  • Being comfortable working to targets
  • Strong IT skills
  • Happy to make outbound calls
Other information

Benefits

  • Welcoming working environment
  • Casual smart dress code
  • Company pension
  • Colleague discount scheme
  • Christmas Savings Scheme
  • Free on-site parking
  • Employee Assistance Programme
  • Attractive bonus, incentives and performance rewards
  • Hybrid working (subject to reaching required standards)

This a full-time permanent role working 37.5 hoursThe office is based in the S3 Post Code Area! Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment.

CCNorthwest

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.