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Technical Customer Advisor

Technical Customer Advisor

Elevation Recruitment Group

Posted a day ago, valid for 13 days

Sheffield, South Yorkshire S5 8DP

Full Time

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Sonic Summary

Elevation Recruitment Group is seeking a Technical Customer Service Advisor for a Sheffield organization.
The position is permanent, full-time, and offers a salary of up to £30,000.
Candidates should have a background in technical products, engineering, or manufacturing.
Key responsibilities include translating technical knowledge for customers and providing excellent customer service.
Successful applicants will need to demonstrate strong communication skills and the ability to troubleshoot problems.

Are you a Technically minded candidate with a background in technical products, engineering or manufacturing?Elevation Recruitment Group- Business Support Division are excited to be exclusively recruiting for a Sheffield organisation in their search for a Technical Customer Service Advisor on a permanent basisUp to £30,000Permanent, Full Time Office BasedFree ParkingYour duties as a Technical Customer Service Advisor will include:

Technical understanding of products ideally having a background within a manufacturing or engineering environment
Translate technical knowledge into a simple language for customers and internal staff can understand
Excellent customer service - via phone and email
Identify customer needs and escalate when necessary
Build strong relationships internally
Troubleshoot problems

To be successful in this role you will be a technically minded candidate with excellent verbal and written communicationApply now!

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