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- Provide daily assistance for user queries and technical issues, ensuring prompt and effective resolution.
- Manage and test backups using Veeam to ensure data integrity and availability.
- Oversee antivirus and endpoint security to protect all systems from threats.
- Apply security patches and manage admin rights to maintain system security.
- Perform software updates for industry-specific programs on SQL servers, ensuring all applications are up-to-date.
- Manage Windows Server environments, including Hyper-V, Active Directory, DHCP, DNS, and group policies.
- Administer firewall rules and exceptions to safeguard network integrity.
- Manage email filtering and handle exceptions to protect against phishing and spam.
- Set up and deploy PCs and software for new and existing employees.
- Occasionally travel to branch offices to provide on-site support and maintenance.
- At least 3 years of experience in an IT role with a strong background in technical support and security practices.
- Proficiency in managing Windows Servers, Hyper-V, Active Directory, DHCP, DNS, and group policies.
- A valid UK driving license for occasional travel to branch offices.
- Strong problem-solving skills and proven ability to troubleshoot and resolve complex IT issues.
- 24 days of paid vacation
- Option to buy additional holiday days
- Flexible working hours
- Hybrid work model
- Life insurance coverage
- Comprehensive training support
- Regular social events
- Pension (contributions up to 6%)
