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Key Accounts Administrator - Dinnington

Key Accounts Administrator - Dinnington

Dynamite Recruitment Solutions Ltd

Posted 10 days ago, valid for 14 days

Sheffield, South Yorkshire S25 2XQ

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Key Accounts Administrator position is based in Dinnington and offers a permanent full-time role with a salary of £24,000 per year.
The role is with a national Fire Security business that is experiencing rapid growth and seeks a proactive individual.
Candidates should have experience in administrative support and account management, with a focus on meeting KPIs and service level agreements.
Responsibilities include updating account data, handling customer communications, and improving processes using NAV software.
The company emphasizes excellent communication skills and a good understanding of Fire Security products as essential for success in this role.

Clear progression

Key Accounts Administrator - DinningtonMonday to Friday - Permanent full time£24K We are working with an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated professional to join the team. They have a track record of providing fantastic opportunities to candidates throughout the country and are seeking an Administrator to work from their office in DinningtonResponsibilities:

To provide support on & to liaise between the customer and internal teams to ensure any KPIs or Service Level Agreements on the accounts are met.
To ensure all accounts data is updated.
To complete daily, weekly and monthly tasks as assigned to you to support on large national customers.
To answer the phone when the call volumes are exceeding normal levels or when assigned to overflow.
To upload documents to customer specific portals in line with their contract requirements as required
To proactively identify ways to improve our processes to be as automatic as possible through good knowledge of NAV.
To maintain the information on the customer comments in NAV and on all intranet/SharePoint platforms.
To have a good understanding of Fire Security Products to assist in the management of the account, your commerciality, and positive views the customer has about the business.
To have excellent liaison and communication to all customers and departments.

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