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We're searching for a talented and driven Website Account Manager to join a rapidly expanding full-service regional media agency with offices spanning across the Northwest. This agency boasts a diverse portfolio of national, regional, and local clients across various sectors, including retail, motors, care, public sector, recruitment, education, and services. They're a down-to-earth team focused on understanding client needs and delivering exceptional results.
About the Role:
As the Website Account Manager, you will be the primary point of contact for clients, nurturing relationships and ensuring projects are delivered on time, within budget, and to the highest quality. This dynamic role involves collaborating closely with internal delivery teams, understanding client objectives, providing expert advice, and managing web development and digital projects from initial brief to launch and beyond. This is a unique opportunity to shape the future of website delivery within the agency.
Highlights of the Role:
- Lead all website-related initiatives, working closely with design and development teams.
- Provide regular and clear communication to clients, keeping them informed throughout the project lifecycle.
- Leverage your understanding of effective websites to complement other media and digital marketing activities.
- Play a key role in a well-established digital marketing team and help shape its future.
- Drive exceptional results for a diverse range of clients.
What We're Looking For:
- At least 3 years of experience in account management or project management, preferably within a digital or web agency environment.
- Excellent communication skills to effectively interact with clients, stakeholders, and internal teams.
- Strong organisational skills and attention to detail, with a proven ability to manage multiple projects simultaneously while adhering to deadlines and budgets.
- Familiarity with web development processes and technologies (e.g., WordPress, Shopify, HTML, CSS) is highly desirable.
- An understanding of SEO and Google Analytics is also desirable.
- Agency experience is a plus, but not essential.
What's On Offer:
This agency is committed to fostering a diverse and inclusive workplace, believing that diversity fuels creativity. They offer a comprehensive learning and development program, continuous professional development opportunities, and a well-being program. This is an excellent opportunity to join a growing and ambitious team.
