Team Leader

Are you an experienced team leader looking for a new challenge? Essential Recruitment is working in partnership with a client that specialises in helping to reduce issues for their clients with import/export transactions. This role is ideal for someone seeking career advancement and who has a strategic, solutions-oriented leadership style.

Responsibilities:

• Oversee and analyse daily operational data, ensuring accurate and timely reporting to the Head of Department.
• Strategically manage team schedules, reviewing, authorising, and optimizing holiday requests for efficient workforce planning.
• Monitor and evaluate employee attendance, proactively identifying and addressing patterns of absence while implementing performance-improving solutions.
• Attain a deep understanding of all team roles to effectively optimize workflow and delegate tasks to enhance productivity.
• Proactively support team members during peak demand periods by reallocating resources and streamlining processes.
• Drive professional development by implementing structured training programs and mentoring team members for skill advancement.
• Conduct performance evaluations, providing constructive feedback and formulating development plans to enhance job proficiency.
• Foster cross-functional collaboration across departments to drive operational excellence and customer satisfaction.
• Implement process improvements and align operational strategies with broader business objectives in collaboration with management.
• Ensure strict adherence to corporate policies and compliance regulations, swiftly addressing and escalating any violations as necessary.

Requirements:

• Strong leadership and interpersonal skills for effective stakeholder engagement and cross-team collaboration.
• Proven ability to make strategic decisions swiftly and confidently, aligning with company policies and long-term objectives.
• Exceptional attention to detail with the ability to analyse and interpret complex data.
• Extensive experience or knowledge in customs, logistics, or international trade processes is highly advantageous.
• Advanced proficiency in Office 365 and business management software.
• Expertise in compiling and presenting detailed operational reports.
• Ability to uphold and enforce company policies, driving a culture of accountability and compliance.

Shifts:

Hours: 8-hour shifts, with weekend availability required 1 in every 3 weekends.

Essential Recruitment are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.