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Customer Service Co-Ordinator

Pertemps Redditch Commercial
Posted 4 hours ago, valid for 23 days
Location

Shirley, West Midlands B90, England

Salary

£24,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job title is Customer Service Co-Ordinator, offering a permanent, full-time position.
  • The salary for this role starts from £24,000, depending on experience.
  • Candidates should have experience in sales administration, account management, customer service, or a co-ordinator role.
  • Key responsibilities include processing customer orders, responding to enquiries, and providing excellent customer service.
  • The position is located in Solihull, Shirley, with the option for hybrid working, allowing up to two days of remote work per week.
Job description
Job Title: Customer Service Co-Ordinator
Job Type: Permanent, Full Time
Salary:From 24,000 depending on experience
Location: Solihull, Shirley (hybrid)

Job Description for Customer Service Co-Ordinator:
Are you a highly organized individual? Do you enjoy a fast paced environment? We have the exciting opportunity to an established and leading organization in the Solihull area as a Customer Service Co-Ordinator. If you have experience within a sales administration, account manager, customer service or co-ordinator role this may be the perfect opportunity for the next step in your career. This is a full time position.

Duties and Responsibilities for Customer Service Co-Ordinator:
  • Receive and process customers orders / schedules in an accurate and timely manner according to Order Review process.
  • Be the first point of contact for customers.
  • Respond to enquiries in a timely manner.
  • Ensure procedures and Guidelines are always adhered to.
  • Manage & monitor customer orders from end to end.
  • Provide an excellent customer service.

Key Skills and Attributes required:
  • Customer service experience within an advisor, accounts manager, sales administration or co-ordinating role.
  • Confident and confident on Microsoft packages.
  • Excellent Communication Skills.
  • Ability to commute to Solihull.
This role is full time with the flexbility of hybrid working with 2 days work from home per week maximum.
If you feel you have the relevant skills required for this position please click APPLY or send your CV to (url removed)

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