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Technical Support

First Recruitment Services
Posted 9 hours ago, valid for 23 days
Location

Shoreham-By-Sea, West Sussex BN43 5WX, England

Salary

£25,000 - £35,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • We are seeking a Technical Support Specialist for a software company in Shoreham.
  • The role requires knowledge of AWS systems and PostgreSQL databases, along with experience in Unix commands.
  • Key responsibilities include troubleshooting support cases, managing patching, and supporting cybersecurity initiatives.
  • Candidates should have strong communication skills and experience in SQL language.
  • The position offers a salary between £25,000 and £35,000, and requires relevant experience.

We are recruiting for a Technical Support Specialist to join a software company based in Shoreham. You will be assisting with the day-to-day management and provide support to the service desk. Ideally you will have previous knowledge or experience with AWS systems, PostgreSQL databases and an understanding of Active Directory and patch management.

As a Technical Support Specialist, your key responsibilities will include:

  • Troubleshooting and resolving support cases
  • Managing patching and endpoint security
  • Server migrations
  • Supporting cybersecurity initiatives

Requirements:

  • Knowledge of SQL Language and using PostgreSQL tools
  • Experience with AWS Systems (Preferred but not essential)
  • Strong communication skills both written and verbally
  • Experience with Unix Commands
  • Familiarity with SSL certificates (Preferred but not essential)

Benefits:

  • 25 days annual leave + a day off on your birthday
  • Company pension scheme
  • Professional Learning and Development courses

This is a full time permanent position working Monday to Friday 9am to 5:30pm. This role is office based in Shoreham and paying a salary between £25,000 up to £35,000 dependent on experience.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy. 

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