Are you an experienced Service Manager looking for a new challenge?

Discover an amazing opportunity with a busy main dealer!

Automotive Service Manager - Bury St Edmunds

Salary: Basic 35,000 OTE 40,000+ plus company car scheme and fuel allowance

Working Hours: Monday - Friday 8.00am - 6.00pm

Service Manager required for this well established and highly successful Prestigious Dealership based in Cambridge. You must be a Service Manager / Aftersales Manager who is highly proficient in the Service department within the automotive industry.

Service Manager Responsibilities:

Planning, controlling and monitoring processes in customer services areas while managing and developing employees
Improve standards of performance of the service team through effective coaching and performance management
Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales)
Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
Ensure accurate recording of all daily operating controls and KPIs
Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets

The ideal Service Manager:

You will need to have had a solid career history to date gained in a main dealer Service department
Be a confident relationship builder dealing with customers at all levels
You will have an extensive career in aftersales management
Ability to create a good working atmosphere, enthuse and motivate a team while ensuring that agreed targets are met by the service team
Demonstrate an entrepreneurial flair to drive the business forward
Proven ability to deliver high CSI results with a passion for excellent customer service
Have knowledge of vehicle design, manufacture and legislation
A full driving licence

If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.