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German speaking graduate Claims Handler

SME Graduate Employment Ltd
Posted 11 hours ago, valid for 15 days
Location

Sidcup, Kent DA14 4LX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job involves working on claims related to maritime cargo incidents in Germany, focusing on negotiating early settlements between parties.
  • Candidates should have strong German language skills, ideally at a native level, as the role involves writing documents and communicating with German stakeholders.
  • No prior experience in the field is required, as full training will be provided, making it suitable for graduates from diverse backgrounds.
  • The position is based in Sidcup, with the possibility of remote work after the initial training period, and offers excellent long-term career prospects.
  • The starting salary will be at the upper end of the scale for those with relevant experience, with salary reviews occurring after a few months in the role.

Sprechende Deutsch?

There are all sorts of things inside those big 20 foot metal containers that ships transport. It could be toys that are imported from China; or raw materials that are going to a factory; or goods that have been made in the UK and are being sold abroad.

In fact, most of the goods that come in and out of different countries are transported by sea.

If something happens, and that cargo is damaged or lost, or if the ship breaks down or runs aground, then a lot of people are going to lose out.

It’s not straightforward dealing with the fall out, and the resulting claims for compensation from Insurance companies. But that is what this business specialises in.

WHAT YOU’LL BE DOING

You’ll be working on a range of cases in relation to claims that occur in Germany.

There are two sides: one who is at fault for what happened, and the other who has lost out. You will be looking to negotiate an agreement for an early settlement between them, so that everyone is happy with the outcome.

You'll need confidence and tenacity as it can sometimes be a little confrontational in nature. And the other side will usually say no. So you’ll need to enjoy a challenge.

You will need to put forward a good argument; a lot is done by email, so you don't need to be hugely outgoing, and even a 'quiet thinker' type is good.

If you like solving problems then this is a good job for you.

TRAINING AND PROSPECTS

Initially you will be supporting experienced staff and learning from them, but you'll be encouraged to come up with solutions from an early stage.

The business has a great record of employing graduates, and there are excellent long-term career prospects within the team, and the broader business.

If management is your thing then there will be opportunities when you have a bit more experience.

WHAT YOU’LL NEED

Full training is provided, so don't worry if you have no experience in this area. In fact, very few graduates who go to work there have even heard of this type of work. Many were initially unsure of what they wanted to do after they finished university, and they studied a wide range of degree types.

It could even be that you have gone into something after graduation and you're not enjoying it. People fitting this profile have recently joined the business, from jobs including the NHS and teaching, and are loving their new job.

You will need to have very strong (ideally native level) German skills. You wll be writing documents, and communicating with German people; sometimes even negotiating with them. So if you just have German at A level it's not going to be enough.

WHERE YOU’LL BE WORKING

The offices are in Sidcup (south-east London / Kent), and you will need to be within reasonable commuting distance. After the initial training period, if all goes well you would have the option to work from home for up to 2 days a week.

Salary is reviewed after a few months in the role. If you have some related experience then the starting salary will be at the upper end of the advertised scale.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.