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Customer Service Order Processor

Randstad Delivery (GBS)
Posted 8 days ago, valid for 11 days
Location

Sittingbourne, Kent ME10 4HS

Salary

£21,000 - £25,200 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An opportunity for an H2H Order Processer has opened in Sittingbourne for a 6-month contract, offering a pay rate of £12 per hour.
  • The role involves processing patient orders for specialist medical food and equipment, with responsibilities including data entry and maintaining patient records.
  • Candidates should possess strong IT skills, a professional telephone manner, and excellent communication abilities, along with experience in data entry.
  • The position requires a full-time commitment of 35 hours per week, from Monday to Friday, 9 am to 5:30 pm.
  • No specific years of experience are mentioned, but a professional attitude and teamwork skills are essential.

Job: H2H Order Processer (6 months contract)

Location: Sittingbourne - ME10 3SU

Working Hours: Monday - Friday / Fulltime / 9am to 5:30pm / 35hrs pw

Pay Rate: £12ph

An excellent opportunity has arisen for an Order Processerto join our friendly team based in Sittingbourne or Maidenhead.

Our client manufactures specialist medical food and equipment for enterally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs.

The Order processer supports the department to process patient orders that have been requested via the website. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives. The team works in an open plan office within a modern building.

Benefits you'll love:

  • Free on-site parking
  • Onsite canteen including a Starbucks station
  • Onsite gym including a peloton bike
  • Outside seating areas
  • Team social events
  • Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas.

Responsibilities:

  • Reviewing and processing patient orders
  • Requesting prescriptions from GP surgeries via telephone and email
  • Ensuring patient records are maintained accurately and kept up to date
  • Manage daily workload as delegated by Team Leader
  • Dealing with ad hoc administration/operation requests & tasks

Requirements:

  • Professional and ability to work as part of a team
  • Experience in data entry
  • Competent IT skills and ability to learn new systems
  • Professional and confident telephone manner
  • Excellent verbal & written communication skills
  • Accuracy in processing at speed

Randstad acts as an employment business for the supply of temporary workers. Randstad is an Equal Opportunities Employer.

By applying for this temporary role your details will be submitted to Randstad. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.