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Senior Service Desk Analyst

Senior Service Desk Analyst

Reed

Posted 5 days ago, valid for a month

Skelmersdale, Lancashire WN8 9JP, England

£220 - £35 per day

Full Time

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Sonic Summary

Position: Service Desk Analyst
Salary: up to £220 per day
Experience Required: 1-2 years
Location: Scarborough (2/3 days onsite, rest WFH)
Responsibilities include providing IT support, maintenance, troubleshooting Windows 10/11, using ServiceNow or equivalent tool, and providing 1st/2nd Line Support

My client who is in the transport industry is looking for Service Desk Analyst to join the team on an initial 2-month assignment. details are as follows:

Role: Service Desk Analyst

Day rate: up to £220pd INSIDE IR35 depending on experience

Duration: 2 months with possible extension

Location: Scarborough - 2/3 days a week onsite, the rest WFH. This will not fully remote.

Requirements:

You will be responsible for providing IT support to staff, as well as completing IT maintenance and other support tasks.
Strong organisational skills
Microsoft Office Troubleshooting
Windows 10/11 Troubleshooting
Excellent communication skills
Customer Service Experience
ServiceNow or equivalent tool experience
AD
Experience providing 1st/2nd Line Support

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