- Draft correspondence and documents through audio typing and word processing.
- Manage filing duties, including daily filing, and oversee the opening, closing, storage, and retrieval of files according to office procedures.
- Prepare mail and accompanying documents for dispatch.
- Coordinate and complete copying tasks as required.
- Schedule appointments, arrange meetings, and keep the diary well organised.
- Organise and prepare for meetings.
- Communicate with clients in a professional, approachable manner, both in person and over the phone, adhering to client care standards.
- Participate in relevant training and take ownership of your own professional development.
- Ensure the confidentiality of all office and client documentation and information.
- Proven experience as secretary or administrator.
- Strong audio typing and word processing skills.
- Excellent organisational and communication abilities.
- Ability to manage multiple tasks and work under pressure.