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- Coordinate the organization of Reviews for Children Looked After by the Local Authority.
- Arrange and manage Initial and Review Child Protection Conferences, ensuring statutory timescales are met.
- Attend multi-agency meetings (including Children's Social Care, Police, Health, and Education), take specialist minutes, and follow up on action points.
- Serve as the first line of contact for external and internal partners regarding Child Protection Conferences, Looked After Children Reviews, and other complex meetings.
- Maintain data collection systems to ensure data quality and accuracy for monthly quality assurance reports.
- Update partner agencies about children subject to Child Protection Plans and Looked After Children, maintaining data security.
- Support key posts within the Children’s Safeguarding and Quality Assurance Unit, including the Head of Service, Complaints Manager, Child Protection Chair, and Independent Reviewing Officers.
- Demonstrable experience in office administration and service support.
- Excellent written and verbal communication skills.
- Experience working and communicating with multi-agency organizations, internal staff, and the public.
- Proficiency in creating and maintaining computerized and manual information management systems.
- Experience in attending and supporting complex multi-professional meetings.
- Understanding of good customer service, particularly in inter-agency partnerships.
- Knowledge of data protection, data security, and confidentiality issues.
- Commitment to Equality and Diversity principles.
- Educated to GCSE level (grades A-C) or equivalent with a good level of numeracy and literacy.
- Office skills qualifications such as RSA, Pitman, or NVQ Business.
- Well-developed written and oral communication skills with attention to detail.
- Ability to handle sensitive and confidential information appropriately.
- Proven skills in taking specialized minutes at complex multi-professional meetings.
- Proficiency with Microsoft Office software and ability to learn bespoke software.
- Proven accuracy in dealing with data and correspondence.
- Ability to manage workload, meet tight deadlines, and maintain accuracy and quality.
