Customs and Air Freight Manager

Role - Customs and Air Freight Manager - Based in HEATHROW

Working with the Operations Manager, Senior Logistics Manager and wider Network Team, this role will involve overseeing our customs and airfreight processes, managing air-freight space, and ensuring continued high level of service while always driving down costs.

Responsibilities
- Set up and manage our ETSF, AEO and MOU
- Manage end to end import and export processes and customs entries
- Liaise with our airfreight partners for booking space
- Manage team of customs clerks to ensure smooth running of the customs processes
- Ensure compliance with all relevant import and export regulations
- Act as the main contact point for customs related matters for the business
- Design processes and build SOPs, circulate to the business and ensure they are being followed
- Obtain required air-freight space, monitoring volumes to ensure no delays or waste of space
- Liaise with airfreight providers to drive down cost and improve service
- Manage carriers and handling agents to minimize issues and combat exceptions
- Report to the business on various topics, such as AKE fill rate and airfreight costs
- Work with analysts within the team to create relevant and impactful reporting

Skills
- Expert knowledge of imports, exports, and trans-shipments
- Familiar with multiple customs systems
- Strong commercial focus and ability to negotiate
- Experience creating and discharging transit docs (T1 etc)
- Strong knowledge of customs processes and systems
- Proven track record of building and leading a team
- Experience with bonded goods and bonded clearance